Achieving Excellence in Hospitality, Customer Experience, & Company Culture w/ Former Disney Ambassador, Caitlin Busscher
Bippity Boppity Business PodcastJanuary 28, 2022
5
00:47:2743.45 MB

Achieving Excellence in Hospitality, Customer Experience, & Company Culture w/ Former Disney Ambassador, Caitlin Busscher

From taking risks to leading a team, there are many intricate facets to career development. Especially when it comes to positions in hospitality and customer experience, gaining new skills and broadening your impact as a manager can launch your career to new heights.

Having held multiple different positions at Disney World over ten years, Caitlin Busscher knows a thing or two about how the skills learned through working at Disney can be applied to any career in any industry.

So, how do you become a great leader the Disney way? How do you achieve excellence in customer experience and team culture, regardless of what company you work for?

Listen in as I welcome Caitlin Busscher, former Walt Disney World Ambassador and Experience Development Manager, to have a magical discussion about what it takes to achieve excellence in customer service, hospitality, and company culture.

In this episode, Caitlin and I discuss:

- How Caitlin’s career at Disney has shaped her as a person & Skills she’s transferred from Disney to other careers.

- The power of taking risks in your career and going outside of your comfort zone professionally.

- Advice for pursuing a career abroad at Disney Paris, Tokyo, etc.

- How to stay organized, focused, and effective when solving business problems.

- Characteristics of magical managers and leaders & Why feedback is a gift.

A glimpse into what it’s like to be a Walt Disney World Ambassador.

Be sure to stick around for the Disney Rapid Fire Questions segment! You won’t want to miss Caitlin’s answers!

Do you wish to connect with our special guest?

Visit Caitlin’s website: www.caitwithoutborders.com

Connect with her on LinkedIn: www.linkedin.com/in/caitlinbusscher

Follow her on Instagram: www.instagram.com/caitoutdoors

Read her Q&A in Attractions Magazine: https://bit.ly/3FmmaEI

Read her Medium article “We Keep Moving Forward – Life After Disney”: https://bit.ly/3oGmrvB

Be sure to hear every conversation about making magic in business on Apple Podcasts, Spotify, and Google!

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